Terms of Service

Social Walls by Taggbox is a social media aggregation and user-generated-content platform that enables individuals and organizations to collect, curate, moderate, manage, analyze, and display content from social media networks and other sources.

The Service may include, depending on the applicable plan or subscription:

• Social media aggregation;
• Social media walls;
• Website widgets and embeds;
• Digital signage and event displays;
• Content moderation;
• Analytics and reporting;
• User-generated-content management;
• Content collection and curation;
• API and integrations;
• Native content publishing;
• SnapUp direct content uploads;
• QR-code-based content submission;
• Photo and video collection;
• Lead and contributor information collection; and
• Other features introduced by Social Walls by Taggbox from time to time.

Features available to you depend on your subscription plan, purchased add-ons, trial, or other commercial arrangement with Social Walls.

Certain features require you to create a Social Walls by Taggbox Account.

When creating an account, you agree that:

• The information you provide is accurate, complete, and current.
• You will maintain the accuracy of your account information.
• You are legally authorized to use the Service.
• You will use the Service only for lawful purposes.
• You will maintain the confidentiality of your login credentials.
• You will promptly notify Social Walls by Taggbox of unauthorized access to your account.
• You are responsible for activity performed through your account unless such activity resulted directly from SocialWalls' failure to maintain reasonable security measures.

If you create an account on behalf of an organization, you confirm that you are authorized to do so.

You must be legally capable of entering into a binding agreement under the laws applicable to you.

The Service is not intended to be used by children in circumstances where applicable law requires parental or guardian consent.

If your use of a particular Social Walls by Taggbox feature involves collecting content or personal information from minors, you are responsible for ensuring that all legally required parental or guardian permissions and safeguards are implemented.

Subject to these Terms and your applicable subscription, Social Walls by Taggbox grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service during the applicable subscription period.

The Service is licensed, not sold.

You may use the Service only for the purposes permitted by your subscription, these Terms, and applicable law.

Except for rights expressly granted under these Terms, Social Walls by Taggbox retains all rights, title, and interest in and to the Service and Social Walls by Taggbox Technology.

You must not, and must not permit any third party to:

• Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Service;
• Copy, reproduce, modify, or create derivative works of the Service;
• Circumvent security or authentication mechanisms;
• Attempt to gain unauthorized access to another customer's account or data;
• Interfere with the operation of the Service;
• Introduce malware, viruses, spyware, worms, or other harmful code;
• Systematically scrape or retrieve data from the Service;
• Use bots, crawlers, spiders, or automated systems to access the Service except where expressly authorized;
• Resell, sublicense, lease, rent, or provide unauthorized third-party access to the Service;
• Share account credentials in a manner that violates your subscription or creates security risks;
• Remove or obscure proprietary notices;
• Use the Service to violate applicable law or third-party rights;
• Use the Service to collect personal information unlawfully; or
• Use the Service in a manner that creates unreasonable security, legal, operational, or reputational risks.

All rights, title, and interest in the Social Walls by Taggbox website, software, platform, interfaces, designs, documentation, trademarks, logos, technology, databases, analytics systems, processing systems, and other proprietary materials (“Social Walls by Taggbox Technology”) belong to Social Walls by Taggbox or its licensors.

Except for the limited license expressly granted under these Terms, nothing in this Agreement transfers ownership or intellectual-property rights to you.

“SocialWalls,” “Social Walls,” the Social Walls by Taggbox logos, product names, and related marks are trademarks or trade names of Social Scape Tech LLP or its licensors.

You may not use Social Walls by Taggbox trademarks without prior written permission.

You retain ownership of content that you upload directly to the Social Walls by Taggbox Service (“Customer Content”).

Customer Content may include:

• text;
• images;
• photographs;
• videos;
• graphics;
• brand assets;
• logos;
• marketing material;
• native posts; and
• other material uploaded by you or authorized members of your organization.

You grant Social Walls by Taggbox a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, format, transmit, display, modify, and otherwise use Customer Content only as reasonably necessary to provide, operate, maintain, secure, support, and improve the Service.

For example, Social Walls by Taggbox may resize or compress an image, transcode a video, create a thumbnail, or otherwise technically process Customer Content so that it can be displayed through the Service.

This license does not transfer ownership of Customer Content to SocialWalls.

Social Walls by Taggbox may aggregate or display content originating from third-party social media platforms and other sources (“UGC”).

You acknowledge that:

• UGC is created and owned by its original creator or applicable rights holder.
• Social Walls by Taggbox does not guarantee that a person who publishes UGC has all rights necessary for every possible use of that UGC.
• Social Walls by Taggbox does not independently grant you ownership of third-party UGC.

You are responsible for obtaining any additional permission required for your intended use of UGC beyond the functionality and environment provided by SocialWalls.

You must comply with applicable laws and the terms and policies of relevant third-party platforms.

You must not download, reproduce, modify, commercially exploit, republish, or otherwise use UGC outside the permissions provided by the applicable platform, Social Walls by Taggbox Service, content owner, or other applicable legal basis.

If the original source removes content or the applicable platform makes content unavailable, Social Walls by Taggbox may remove or cease displaying that content from the Service.

SnapUp is a Social Walls by Taggbox feature that enables Customers to collect photographs, videos, text, and other user-generated content directly from attendees, visitors, customers, participants, guests, or other contributors without requiring them to publish the content through a social media platform.

SnapUp may be accessed through:

• QR codes;
• direct links;
• upload forms;
• event pages;
• websites;
• digital displays; or
• other interfaces provided by SocialWalls.

SnapUp may be used for events, campaigns, exhibitions, conferences, venues, activations, marketing campaigns, user-generated-content campaigns, and other lawful purposes.

9.1 Customer Responsibility for SnapUp

When you create or operate a SnapUp experience, you are responsible for determining:

• the purpose for collecting submitted content;
• what information you request from contributors;
• whether contributor consent is required;
• what content is displayed;
• whether submissions require moderation;
• whether submitted content will be used for marketing or advertising;
• how long submitted information should be retained where applicable; and
• what additional permissions, releases, notices, or terms are required for your intended use.

Social Walls by Taggbox provides the technology for collecting and displaying content. Your use of that technology does not relieve you of your legal obligations.

9.2 Contributor Terms

Individuals who submit content through SnapUp may be presented with separate SnapUp Content Submission Terms & Conditions and Privacy Policy.

The contributor terms govern the relationship between SocialWalls/the relevant Customer and the individual submitting content.

You may also provide additional Customer-specific terms, notices, releases, or consent language through the SnapUp submission experience.

Where the Service provides functionality to display Customer-specific terms, you are responsible for ensuring that those terms accurately describe your intended use of contributor content and personal information.

9.3 Ownership of SnapUp Content

Content submitted by an attendee or contributor through SnapUp (“SnapUp Content”) remains owned by the contributor or applicable rights holder unless ownership is separately transferred under a valid agreement.

Submitting SnapUp Content does not, by itself, transfer ownership of the content to Social Walls.

9.4 Permission to Process and Display SnapUp Content

To operate SnapUp, Social Walls by Taggbox requires permission to receive, host, store, process, moderate, technically modify, transmit, and display submitted content.

The applicable SnapUp contributor terms govern the permissions obtained from contributors.

The Customer must not represent that Social Walls by Taggbox has granted the Customer ownership of contributor content merely because the content was submitted through SnapUp.

9.5 Customer's Commercial Use of SnapUp Content

If you intend to use SnapUp Content for purposes beyond operating the SnapUp experience, you are responsible for obtaining the appropriate rights, permissions, consents, releases, or other lawful basis.

Such uses may include:

• advertising;
• marketing;
• social media;
• websites;
• promotional campaigns;
• printed materials;
• digital advertising;
• case studies;
• email campaigns;
• product promotion; or
• other commercial purposes.

Where appropriate, Social Walls by Taggbox may provide functionality allowing you to present Customer-specific terms or consent language to contributors.

9.6 Moderation

Social Walls by Taggbox may provide automated and/or manual moderation tools for SnapUp Content.

You are responsible for configuring moderation appropriately for your campaign or event.

You remain responsible for the content that you choose to display through your Social Walls by Taggbox account.

Social Walls by Taggbox may remove, restrict, reject, or disable content that it reasonably believes violates these Terms, applicable law, third-party rights, or creates legal, security, operational, or reputational risk.

9.7 Prohibited SnapUp Content

You must not use SnapUp to collect or display content that:

• infringes intellectual-property rights;
• violates privacy or publicity rights;
• is unlawful;
• is fraudulent or deceptive;
• contains malware or malicious code;
• is defamatory, threatening, abusive, or harassing;
• contains unlawful hateful or discriminatory material;
• exploits or endangers children;
• contains prohibited sexual material;
• promotes illegal activity;
• violates applicable advertising or marketing laws;
• contains unauthorized personal information; or
• otherwise violates applicable law.

9.8 Contributor Requests

Where a contributor contacts you regarding their submitted content or personal information, you are responsible for responding where you are the applicable controller, Data Fiduciary, or equivalent legal entity under applicable law.

Social Walls by Taggbox may provide reasonable technical assistance where appropriate.

You may submit content through features of the Site or Service where such functionality is provided.

You are responsible for your submissions and represent that you have the rights and permissions necessary to submit them.

You must not submit content that:

• Infringes intellectual-property rights;
• Violates privacy or publicity rights;
• Violates applicable law;
• Contains malware or malicious code;
• Is fraudulent or materially misleading;
• Is threatening, abusive, harassing, defamatory, obscene, or otherwise unlawful;
• Impersonates another person or organization;
• Contains unauthorized personal information; or
• Attempts to interfere with the Service or its security.

Social Walls by Taggbox is not required to proactively review every submission.

However, we reserve the right to monitor, moderate, restrict, remove, or refuse content at any time where we reasonably consider such action appropriate.

For content you directly submit to Social Walls by Taggbox as Customer Content, the license described in Section 7 applies.

For content submitted by third-party contributors through SnapUp, the rights and permissions obtained from those contributors are governed by the applicable SnapUp Content Submission Terms, Customer-specific terms, consent, release, or other lawful basis.

Social Walls by Taggbox does not claim ownership of contributor content merely because it processes or hosts that content.

Social Walls by Taggbox is committed to protecting personal information.

Our processing of personal information is described in our Privacy Policy.

Where you use Social Walls by Taggbox to collect personal information from your customers, visitors, attendees, employees, or other individuals, you are responsible for complying with applicable privacy and data-protection laws.

Depending on the applicable data flow and jurisdiction, you may act as a controller, Data Fiduciary, or equivalent role, while Social Walls by Taggbox may act as a processor, Data Processor, or equivalent service provider.

You are responsible for:

• providing appropriate privacy notices;
• determining the lawful basis for processing;
• obtaining valid consent where required;
• collecting only information reasonably necessary for your stated purposes;
• providing appropriate withdrawal mechanisms where consent is relied upon;
• responding to applicable data-subject or Data Principal requests;
• implementing appropriate retention practices; and
• complying with applicable data-protection requirements.

Where applicable, Social Walls by Taggbox will process personal information in accordance with its Privacy Policy and any applicable Data Processing Agreement.

You must not configure or use Social Walls by Taggbox in a manner that requires Social Walls by Taggbox to process personal information unlawfully.

If you collect information through SnapUp, you must ensure that the contributor-facing experience provides appropriate information regarding the collection and use of that information.

If your intended use requires separate consent for marketing, advertising, commercial reuse of content, or other purposes, you are responsible for implementing appropriate consent mechanisms.

Social Walls by Taggbox may integrate with third-party platforms and services, including social media networks.

Your use of content obtained from such services may also be subject to their respective terms, policies, APIs, and restrictions.

Third-party platforms may change, restrict, suspend, or discontinue their APIs or services.

Social Walls by Taggbox does not guarantee the continued availability of any third-party platform or integration.

Where required, you agree to comply with the applicable third-party terms.

Social Walls by Taggbox may remove, restrict, or disable content where:

• it violates these Terms;
• it violates applicable law;
• it infringes third-party rights;
• the relevant source platform removes or restricts the content;
• it creates security or operational risks;
• we receive a valid legal complaint; or
• we otherwise reasonably determine that removal is necessary.

Customer Content may be removed according to the applicable account, subscription, or termination terms.

SnapUp Content may be retained for a reasonable period where necessary for service operation, security, legal compliance, dispute resolution, backups, or other legitimate purposes, subject to applicable law and our Privacy Policy.

Social Walls by Taggbox respects intellectual-property rights.

If you believe that content available through Social Walls by Taggbox infringes your copyright or other intellectual-property rights, you may contact us with sufficient information to identify:

• The work allegedly infringed;
• The location of the allegedly infringing content;
• Your contact information;
• Your relationship to the rights holder;
• A statement that you have a good-faith belief that the use is unauthorized; and
• A statement that the information provided is accurate.

Complaints may be submitted to: admin@socialwalls.com

Social Walls by Taggbox may remove or restrict content where it reasonably believes that a valid infringement or other legal claim exists.

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SocialWalls, Social Scape Tech LLP, and their respective officers, directors, employees, agents, affiliates, licensors, and service providers from claims, liabilities, damages, losses, penalties, costs, and reasonable professional fees arising from or related to:

• Your breach of these Terms;
• Your use of the Service;
• Your Customer Content;
• Your use of third-party UGC;
• Your SnapUp campaigns;
• Your use of SnapUp Content;
• Your failure to obtain required permissions or consents;
• Your violation of applicable law; or
• Your violation of a third party's rights.

To the maximum extent permitted by applicable law, the Service is provided on an “AS IS” and “AS AVAILABLE”basis.

Social Walls by Taggbox does not warrant that:

• the Service will always be available;
• the Service will be uninterrupted or error-free;
• defects will always be corrected;
• the Service will satisfy every Customer requirement;
• third-party integrations will remain available;
• all UGC will be accurate, lawful, secure, or rights-cleared;
• every SnapUp submission will be received or displayed;
• moderation will identify every prohibited submission; or
• content available through the Service will remain available for any particular period.

You use the Service at your own risk to the extent permitted by law.

The Service may contain or display content submitted by customers, contributors, social media users, or other third parties.

Social Walls by Taggbox does not necessarily endorse, verify, or control such content.

Social Walls by Taggbox is not responsible for the accuracy, legality, quality, or rights associated with third-party content.

Customers remain responsible for determining whether and how they may lawfully use third-party content outside the functionality provided by the Service.

To the maximum extent permitted by applicable law, Social Walls by Taggbox and its affiliates, officers, directors, employees, agents, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, goodwill, business opportunities, or data.

This includes losses arising from:

• interruption of the Service;
• third-party platform failures;
• third-party content;
• unauthorized access;
• errors or omissions in content;
• loss of submitted content;
• inability to display content;
• use or misuse of UGC; or
• other consequences of using the Service.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

Social Walls by Taggbox is not responsible for interruptions or delays caused by circumstances outside our reasonable control, including:

• internet or telecommunications failures;
• third-party infrastructure failures;
• cloud-service outages;
• social media platform outages;
• natural disasters;
• fire;
• flood;
• war;
• terrorism;
• civil unrest;
• government action;
• labor disputes;
• epidemics or pandemics;
• cybersecurity incidents; or
• other events beyond our reasonable control.

Either you or Social Walls by Taggbox may terminate the Service relationship in accordance with the applicable subscription or commercial agreement.

Social Walls by Taggbox may suspend or terminate your account where we reasonably determine that:

• you have materially breached these Terms;
• your account creates a security or legal risk;
• you use the Service unlawfully;
• required payments remain unpaid;
• you misuse the Service;
• you attempt to circumvent security or usage restrictions; or
• suspension is necessary to protect SocialWalls, other customers, contributors, or third parties.

Upon termination, your right to access the Service will cease, subject to any applicable transition, retention, backup, or legal requirements.

Provisions relating to intellectual property, user submissions, indemnification, disclaimers, limitation of liability, privacy, and other provisions that by their nature should survive termination will survive.

We may update these Terms from time to time.

When we make changes, we may update the effective date and publish the revised Terms on the Social Walls by Taggbox website.

Where applicable law requires additional notice or affirmative acceptance of material changes, we will provide such notice or request such acceptance.

Your continued use of the Service after the effective date of revised Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles.

Subject to any mandatory rights or jurisdiction that cannot lawfully be excluded, courts located in New Delhi, India shall have jurisdiction over disputes arising out of or relating to these Terms or the Service.

These Terms, together with the applicable Privacy Policy, subscription terms, order form, Data Processing Agreement, and other documents expressly incorporated into these Terms, constitute the agreement between you and Social Walls by Taggbox concerning the Service.

If any provision is found to be invalid or unenforceable, that provision will be limited or removed only to the minimum extent necessary, and the remaining provisions will remain effective.

No waiver of any provision constitutes a waiver of any subsequent breach.

You may not assign your rights or obligations under these Terms without SocialWalls' prior written consent, except as part of a permitted corporate restructuring, merger, acquisition, or sale of substantially all relevant assets.

Social Walls by Taggbox may assign its rights and obligations under these Terms.

Nothing in these Terms creates a partnership, agency, employment relationship, joint venture, or franchise between you and Social Walls.

For questions regarding these Terms or the Social Walls Service:

Social Scape Tech LLP

Social Walls by Taggbox

Website: https://socialwalls.com/

Support: support@socialwalls.com

Copyright / Intellectual Property: admin@socialwalls.com