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Privacy Policy

Read the Social Walls Privacy Policy to learn how we collect, use, store, and protect your personal data in compliance with the GDPR.

1. Information We Collect

  • Personal Identifiers: Name, email address, company name (optional), and contact details (optional).
  • Account Data: Login credentials, subscription details, and usage preferences.
  • Usage Data: Device type, IP Address, Browser Information, and activity logs.
  • Content Data: Social media posts, hashtags, or user-generated content aggregated via APIs.
  • Cookies & Analytics: Behavior and preferences collected via cookies.

2. How We Use Your Data

  • Improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
  • Personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • Improve our Services: We may use the feedback you provide to improve our products and services.
  • Process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • Run a promotion, contest, survey, or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
  • Send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

3. Personal Identification Information

4. Non-Personal Identification Information And Record Data

5. Data Retention

6. Data Security

  • Encryption (SSL/TLS)
  • Secure data centers (AWS & Wasabi)
  • Access control & authentication
  • Regular audits and vulnerability assessments

7. Data Sharing and Transfers

Third-Party Service Providers and Trusted Data Processors

Internal Access and Control

Legal Compliance, Law Enforcement, and Business Transfers

  • To investigate, respond to, or defend against claims, or comply with legal processes (including subpoenas).
  • To protect the property and rights of our company or a third party.
  • To protect the safety of the public or any person.
  • To prevent or stop any illegal, fraudulent, abusive, or legally actionable activity.

International Data Transfer

8. Cookies and Tracking

9. Your Rights

  • Access, rectify, or delete your data.
  • Withdraw consent.
  • Request data portability.
  • Object to processing.
  • File a complaint with your local data protection authority.

10. Children’s Privacy

11. Updates to This Policy

12. Contact Information