Display Reviews on Digital Signage

9 Trends don’t just start and perish online; they also shape the offline marketing world in powerful ways. The current trend in the offline marketing landscape is displaying reviews on digital signage in your offline stores. Be it any industry, healthcare, hospitality, physical store, etc., reviews work everywhere, and displaying them on screens will undoubtedly increase trust among potential customers. Many softwares are available that help you display reviews on digital signage seamlessly. But not all of them are glitch-free; some have complex user interfaces, while others fall short on personalization. So, if you want to leverage the power for displaying reviews on digital signage, then continue reading this blog.

Benefits of Displaying Reviews on Digital Signage

Here are some of the top-notch benefits of displaying reviews on digital signage:

1. Builds Trust

Trust is one of the most important factors to build when a potential customer visits your store. Even if you are hosting an event and showcasing your brand in it, trust becomes an essential asset. That’s where displaying reviews on digital signage becomes important. Whenever a potential customer sees reviews, it instantly grabs their attention, which builds trust and credibility. This also demonstrates that you are loyal to your potential customers, committing to transparency.

2. Enhance Brand Reputation

Displaying digital reviews from multiple platforms, such as Instagram, Facebook, Google, etc, highlights your strong customer base. Potential customers see this strong presence as a valuable part of their purchase decisions. This ultimately enhances the brand reputation and advocacy that leads to trust and conversions.

3. More Sales & Conversations

Customer reviews act as strong social proof, which ultimately fulfills your sales and conversion targets. Displaying reviews can increase conversion rates by 270%, hence no doubt about how much importance it holds in any market. When customers see that a brand has a good number of positive reviews and is benefiting others, they are more likely to purchase.

4. Visually Appealing

Digital signage looks stunning when displayed with the right visuals in your events or stores. It instantly grabs users’ attention and helps you stand out from your competitors. Many digital signage solution offers a range of templates and features to match your brand themes. This will help make it look visually appealing and enhance the overall interaction and participation.

5. More Engagement

Engagement is the hero of the show, and there’s nothing without engagement. Digital reviews urge users to view your content, and it hooks them, honestly. Engaging reviews, such as testimonials wall, user-generated content, unboxing videos, etc., increase engagement and break the monotony of the event or place.

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Technical Implementation Guide

To help you get started, we have come up with this most trusted tool in the market, i.e, Social Walls. Follow these steps to get started with displaying Google Reviews on digital signage:

1 Step – Log in to Social Walls or create a free account.

2 Step – From the sidebar, go to ‘My Walls’ and tap ‘Create Wall’.

3 Step – Enter your wall name and click on ‘Create Wall’.

4 Step – Next, select ‘Google Reviews’ as your source network.

5 Step – Select your location and click on ‘Create Feed’.

6 Step – Once your feed is created, go to the ‘Moderation’ option from the sidebar. Here you can moderate your feed by removing the unwanted reviews from your feed. You can do it either manually or using the autopilot feature.

7 Step – Next, go to the ‘Personalization’ option and choose themes, backgrounds, layouts, fonts, colors, and more as per your brand identity.

8 Step – Once done, click on the ‘Display’ option and choose ‘Digital Display’.

9 Step – Select ‘Digital Signage’ and choose the tool from the available options.

10 Step – Once selected, copy the display link and ‘Launch Display’.

You will see that your reviews will be displayed on your digital signage without any complexities.

Industry Applications of Digital Signage

Reviews have a wide range of industry applications and use cases. Let us look at some of the major industry use cases:

1. Retail Environments

Displaying reviews on digital signage in retail environments helps in enhancing the in-store experience of the visitors, conveying brand messaging in a visually appealing way. This is one of the most innovative ways to display authentic customer reviews, engage, and build trust. 80% of retailers have reported improved customer engagement via interactive digital signage. That’s why big brands like McDonald’s, Adidas, and others have installed these displays in their stores to make it a more personalized and engaging experience for all.

2. Restaurants and Hospitality

Displaying reviews on digital signage in restaurants and the hospitality industry has always given positive results and has been found to be impactful. In fact, 65% of hotel guests feel that digital signage apps improved their stay and experience. You can display your positive customer experiences, welcome messaging, wayfinding maps, and advertise your promotional messaging using digital signage. Hence, digital signage serves as an effective marketing tool for communication, real-time updates, and testimonials, all creating a memorable stay.

3. Financial Services

Financial services like banks, insurance companies, investment companies, and more are embracing digital signage in their firms to enhance user experience. The Digital Signage in Banking & Finance Market size is expected to be worth around USD 9.4 Billion By 2034. They are implementing measures for effective communication, building trust, and reducing the waiting lines. Moreover, they can do targeted marketing and promotions with credibility and enhance their brand image.

4. Healthcare and Professional Services

Clear communication and trust can make all the difference, especially in these professional healthcare centers. It helps calm patient anxiety with clear communication, reduces administrative hurry-burry, and boosts the trust and brand image of the visitors. Over 70% of healthcare facilities report increased patient satisfaction after implementing digital signage healthcare solutions. Hence, from guiding visitors to build strong social proof, digital signage plays a crucial role in modern hospitals and clinics.

Use Cases: What Brands Are Benefiting From Digital Signage

Here are the top use cases of brands that are thriving using digital signage in their locations:

1. Adidas Retail Stores

Adidas focuses on creating memorable experiences for its visitors by creating buzz, excitement, and enhancing the user experience. This renowned brand has installed interactive digital signage at various stores. They highlight interactive product displays, testimonials, user-generated content, social media content, and do real-time promotions on them. This approach has helped gain huge momentum in their brand stores. It increased their foot traffic, created social media buzz, and helped build transparency and customer loyalty.

2. McDonald’s

McDonald’s, a global brand, has revolutionized its store look by installing interactive digital signage displays in its restaurants. This innovative technology has improved their day-to-day operations and customer experience at the same time. This helped customers to place an order digitally and customize it. Moreover, they also highlight their customer reviews and UGC at various touchpoints in their restaurants that build trust and social media buzz.

3. Jo Malone Perfumes

This perfume brand has leveraged the power of digital signage in its stores by creating an engaging experience for its potential customers. Instead of focusing on loads of textual content, the brand uses stunning visuals on digital signage to highlight each scent of their range of perfumes. This gives a great experience to their visitors and instantly grabs their attention, driving sales and engagement.

4. Sephora

To provide a more personalized experience to its users, Sephora, a leading cosmetics brand, installed dynamic digital signage across its stores. This provides engaging visuals, testimonials, personalised recommendations, and interactive try-on for their users, which created a huge impact. It streamlined the shopping experiences of their customers and strengthened their brand reputation in the industry.

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Conclusion

Displaying reviews on digital signage will be your brand’s next game-changing strategy in this competitive marketing landscape. It easily grabs attention, improves brand images, highlights positive customer reviews, and fosters a loyal customer base. If you are looking for a tool that can easily help you display Google reviews on digital signage, then go for Social Walls. Not only will it offer a one-click integration feature, but it will also feature a wide range of AI-powered themes and moderation for a seamless workflow. Try it and enhance your in-store experience and overall business success.