Extended / Dedicated Support: Because Your Success Deserves Priority

When it comes to live events, campaigns, or brand showcases, every second matters. That’s why Social Walls offers Extended/Dedicated Support, giving you instant access to expert help whenever you need it. Whether you’re setting up your first wall or managing a large-scale event with thousands of live interactions, our support team ensures your experience stays smooth, reliable, and stress-free.

With this feature, you receive prioritized assistance — meaning your queries jump straight to the top of the queue. Our specialists are available through extended hours, ensuring quick resolutions across different time zones and event schedules. From setup guidance and customizations to troubleshooting and real-time technical support, our team works alongside you to keep everything running perfectly.

For clients who prefer ongoing, one-on-one attention, Dedicated Support offers a personal success manager — someone who understands your goals, configurations, and use cases inside out. This ensures faster response times, personalized recommendations, and consistent performance, no matter how complex your setup.

With Extended / Dedicated Support, you’re never alone — you’re backed by real people who care about your success.

Use Cases of Dedicated Support Feature

• Enterprises & Agencies: Get priority troubleshooting and onboarding for complex, multi-wall setups.
  
• Event Organizers: Ensure real-time assistance during live events, activations, or conferences.
  
• Corporate Teams: Receive extended-hour coverage for international or hybrid campaigns.
  
• High-Volume Users: Access dedicated account managers for consistent optimization and uptime.

With Extended / Dedicated Support by Social Walls, you don’t just get a product — you get a partner who ensures everything runs perfectly when it matters most.