Welcome to Social Walls by Taggbox

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with applicable data protection laws, including the GDPR.

This Privacy Policy governs the manner in which Social Walls collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.socialwalls.com website (“Site”). This privacy policy applies to the Site and all products and services of Social Walls, which is offered by Social Scape Tech LLP, India.

By using our services, you consent to this Privacy Policy.

1. Information We Collect

We may collect and process the following data:

  • Personal Identifiers: Name, email address, company name(optional), and contact details(optional)
  • Account Data: Login credentials, subscription details, and usage preferences.
  • Usage Data: Device type, IP Address, Browser Information, and activity logs.
  • Content Data: Social media posts, hashtags, or user-generated content aggregated via APIs.
  • Cookies & Analytics: Behavior and preferences collected via cookies

2. How We Use Your Data

We process personal data to:

  • Improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
  • Personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • Improve our Services: We may use the feedback you provide to improve our products and services.
  • Process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • Run a promotion, contest, survey, or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
  • Send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

We never sell your data.

3. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

We use your personal information to give you better service and manage your queries. We may also use your personal information to contact you with Taggbox newsletters, marketing, promotional materials, and other information that may be of interest to you. If you no longer want to get such notifications from us, you can unsubscribe from these notifications anytime.

4. Non-Personal Identification Information And Record Data

We may collect non-personal identification information about Users whenever they interact with our Site. The Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Sites, such as the operating system and the Internet service providers utilized, and other similar information. When you visit the Taggbox website, our servers automatically capture or record your information that your browser sends whenever you visit our site.

This Record Data may contain information such as computer IP address, type of browser, or previously visited web page before you came to our Website, our website visited pages, visiting and spend time, the information you search on our website, entrance and exit times, visiting dates, and other data. We use this information to monitor and analyze the website performance, technical issues, behavior of user interaction and to fulfill visitors’ needs.

5. Data Retention

We retain data only for as long as necessary to fulfill the purposes outlined above or as required by law.

When data is no longer needed, it is securely deleted or anonymized.

6. Data Security

We implement industry-standard security measures, including:

  • Encryption (SSL/TLS)
  • Secure data centers (AWS & Wasabi)
  • Access control & authentication
  • Regular audits and vulnerability assessments

7. Data Sharing and Transfers

We share your Personal Information (PI) only as necessary to deliver our services, comply with the law, or in the event of a business change. We maintain strict control over how and when your data is accessed and processed.

Third-Party Service Providers and Trusted Data Processors

We engage certain third-party companies, referred to as Service Providers, to perform critical business functions on our behalf. These services include essential activities such as hosting, database management, error monitoring, web analytics, billing, customer relationship management, and performance monitoring.

We may share your PI with these third parties solely for the purpose of enabling them to perform these tasks. These entities are contractually obligated not to retain, disclose, or use your Personal Information for any secondary purpose.

Our Trusted Data Processors include major infrastructure and content delivery platforms, such as AWS, Cloudflare, and Wasabi, as detailed in our GDPR Compliance measures.

Internal Access and Control

Access to Personal Information is strictly limited to our Authorized Employees. This access is granted on a need-to-know basis and is tied exclusively to their requirement to access the data for legitimate business and service purposes.

Legal Compliance, Law Enforcement, and Business Transfers

We fully cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose any information about you to Legal Authorities if we believe it is necessary and appropriate:

  • To investigate, respond to, or defend against claims, or comply with legal processes (including subpoenas).
  • To protect the property and rights of our company or a third party.
  • To protect the safety of the public or any person.
  • To prevent or stop any illegal, fraudulent, abusive, or legally actionable activity.

Furthermore, in the event of a Business Transfer—such as a merger, acquisition, reorganization, sale of assets, or similar transaction, or bankruptcy—we may sell, transfer, or otherwise share some or all of our assets, including Personal Information.

International Data Transfer

Your Personal Information may be transferred, stored, and processed in countries that may not have the same data protection laws as the country in which you initially provided the information. When we transfer your PI to other jurisdictions, we commit to protecting your information in accordance with the standards and safeguards outlined in this Privacy Policy.

8. Cookies and Tracking

We use cookies to enhance functionality and improve user experience.
You can manage or disable cookies through your browser settings.

9. Your Rights

You have the right to:

  • Access, rectify, or delete your data.
  • Withdraw consent.
  • Request data portability.
  • Object to processing.
  • File a complaint with your local data protection authority.

To exercise your rights, contact privacy@taggbox.com.

10. Children’s Privacy

Our services are not directed toward individuals under 16 years of age.
We do not knowingly collect data from minors. If you believe we have, please contact us for removal.

11. Updates to This Policy

This Privacy policy can be changed according to time. If we make an update and change anything, we’ll notify you via email (the Email address you entered during account signup on Social Walls).

12. Contact Information

For privacy-related inquiries or GDPR requests:

📧 Email: privacy@taggbox.com
🌐 Website: www.socialwalls.com