Event Engagement: Complete Guide to Boost Attendee Participation
Author: Wagisha Adishree
11 minute read
The global event management market is expected to reach $34.7 billion by 2029, primarily driven by increasing demand for engagement.
The reason? 72% of millennials value experiences over material possessions. They want authentic, interactive events. The harsh truth is that passive attendance will die by 2026. The power shifts entirely to the attendee, who expects to co-create the experience. To meet this demand, personalized, technology-driven events must become the standard.
The challenge? Meeting these expectations without breaking your budget or team.
The solution? Social Walls.
What is Event Engagement?
Event engagement measures the extent to which attendees actively participate, interact, and connect during an event. It goes beyond mere attendance to include involvement with sessions, speakers, activities, sponsors, and fellow participants. High event engagement transforms passive viewers into invested participants through actions such as asking questions, participating in polls, networking, sharing on social media, and providing feedback. This creates memorable experiences, fosters better relationships, and helps individuals achieve their goals more effectively.
The Four Pillars of Engagement at an Event
1. Experience: Don’t just focus on the typical event; instead, try to provide a memorable and engaging experience for your audience. This should include creative production, contribution of a very high standard, and the content that will initially attract the audience and keep them hooked throughout the event.
2. Interaction: Plan activities that engage audience members as active participants. You can have them. You can have them attend live polls, Q&A sessions, interactive sessions, or gamification events. Involve attendees during the event by allowing them to ask questions, comment, and exchange contact information with one another.
3. Personalization: Get to know your audience and then tailor the event to their interests, needs, and preferences. Make the content relevant and connect to attendees’ local experiences, passions, or backgrounds to make the event more impactful.
4. Community: The concept of connectedness and belonging to a group with shared goals defines a community. Create a supportive and open-minded atmosphere where attendees can feel valued and form meaningful connections with others.
Engagement vs. Attendance
Attendance is a measure of the number of people present. Engagement is a measure of how people interact and contribute to a community or organization. An example is a interactive conference that can have 500 attendees (attendance); however, if only 50 people ask questions, participate in polls, or post on social media, authentic engagement will be low.
Event Engagement Metrics You Should Know About
To monitor and enhance engagement, you can use the following metrics:
- Poll Response Rates: The percentage of attendees who participate in live polls.
- Q&A Participation: The number of questions submitted and upvoted during the sessions.
- Social Media Mentions: The event hashtag is being used to post on social media platforms.
- Social Walls Contributions: User-generated photos, videos, and posts displayed in real time on digital signage with tools like Social Walls.
Why Audience Engagement Matters at Events
Here are some reasons why audience engagement matters for event organizers and attendees.
Must-Know Benefits for Event Organizers:
1. More Substantial ROI and Sponsorship Value
With more engaged audiences, it is more likely that they will interact with sponsor booths, branded activities, and event content, thus higher returns on investment will be generated. For organizers, this is the process of showing real value to sponsors, having them become more committed, and making it easier to attract future sponsorships. Engagement is directly linked to business outcomes, which can be measured.
2. Social Proof
Attendees posting, sharing, and talking about the event on social media helps in creating a natural buzz for the event. Such real-time registration turns out to be social proof illustrating the event’s credibility, reach, and impact. For the organizers, it is a cheap way to increase visibility among the audience while keeping their trust.
3. Increased attendee retention and repeat registrations
High engagement events leave attendees feeling included, valued, and satisfied. And by this, the positive experience of attending again increases, thus they become loyal repeat attendees. Retention not only ensures regular revenue streams but also contributes to building a strong event community year after year.
4. Positive brand association
One way an engaging event can be created is through the memorable moments that attendees directly associate with the organizers’ brand. For example, interactive sessions, gamified experiences, and networking opportunities are elements that create a positive impression. As time passes, this will lead to an enhanced brand equity, a strengthened reputation, and increased event differentiation within a competitive industry.
Must-Know Benefits for Event Attendees:
1. More immersive experiences
Engagement of the audience changes events to great experiences from a feeling of passive listening. Interactive features such as live polls, Q&A sessions, or gamified challenges give attendees the opportunity to participate instead of simply consuming the information. Such involvement energized them during the whole event; thus, the experience can be regarded as exciting, meaningful, and memorable.
2. Networking Opportunities
Engagement is a great way to connect with the attendees since it puts them in a natural space where they can interact with other peers, industry leaders, and sponsors. For participants, these events can serve as a long-term value as they get the chance to collaborate and grow.
3. Knowledge Retention and Satisfaction
Active participation not only makes events more enjoyable but also makes them more impactful. When attendees engage through live polls, Q&A sessions, or interactive discussions, they absorb information. They are not just hearing, they are doing, thinking, and sharing. This hands-on involvement leads to deeper understanding, stronger recall, and greater satisfaction long after the event ends. Attendees leave feeling inspired, informed, and eager to apply the knowledge they have gained.
Proven Ways to Boost Event Engagement: Pre-Event, Live, and Post-Event Ideas
Engaging your attendees for your event is a crucial task. Here are some proven ways to boost engagement, regardless of the stage of the event you are in.
Pre-Event Engagement Ideas
We have compiled a list of ways to boost anticipation and participation before your event with these strategies:
1. Strategic Pre-Event Planning
Clearly Define Your Event Goals. After that, finding your target audience and planning interactive content for them that motivates them to engage and creates a social media buzz. The manner of your well-planned approach will then mark the beginning of success.
2. Content Marketing For Event Promotion
The event’s promotion theme can be carried through content marketing. Write blogs, create videos, and develop additional social media posts to promote your event. Involving the audience through engaging content may build anticipation and attract interest to the event.
3. Hashtag Campaign
One effective event branding strategy is launching an event-specific hashtag. This will encourage attendees to post their experience regarding your event. Once you have content under your hashtag from various social media platforms, you can showcase it on your social hashtag wall or your event website. Apart from this, the campaign will also foster a sense of community and simultaneously promote your event further.
4. Event Registration Boost
Increase registration by offering an attractive incentive for early registrants, creating value by focusing on the top benefits attendees will gain from your event. Or you can count down the last few days until the big day and build anticipation for it. By making the registration process both enjoyable and valuable, you can be confident in achieving the highest turnout.
5. Influencer and Guest Speaker Shoutouts
Capture the attention of influencers and guest speakers and leverage their connections to amplify your event’s advertising. Display all the shoutouts you have received on your event walls and website. This will help you showcase the trusted voice and improve social proof for your event. The longer the reach you get from their recommendations, the more the surrounding area of your vent will be penetrated. This will make sure your event strategy is more effective.
Real-Time Engagement During Events
Keeping the attendees actively involved during your event is essential. Here are some practical live event engagement ideas to boost participation and energy.
1. Live Hashtag Walls
Showcase real-time social media posts on large screens to encourage attendees to share their experiences and engage with one another. This helps to amplify your event online and motivates the active participants. With Social Walls’ hashtag aggregation, you can collect all of these posts and showcase them on digital signage, event displays, pillar wraps, and more.
2. Leaderboard Competitors
Track your attendees’ activity, such as likes, shares, or posts, and display the top performers on your digital screens. Friendly competitions keep the energy high and encourage continuous engagement.
3. Photo Booth Integration
Sync photos taken at interactive photo booths directly to your digital screens in the events. Instant display of attendee photos sparks excitement and participation throughout the event.
4. Audience Interaction
Combine live polls, Q&A sessions, and attendees’ shoutouts displayed on the digital screen to maintain momentum and keep your audience engaged throughout the event. Include features like SnapUp feature to get more content from your audience via a QR code. Attendees will just need to scan the QR code for photo sharing and leave their content to appear on the digital signage.
Post Event Engagement Ideas
Using effective strategies for post-event engagement can turn your attendees into raving fans and keep the impact of your event alive for a long time.
1. Recap Highlights
Present the most memorable moments, top posts, and engaging videos of the event in a post-event highlight section on your website. In this way, both the attendees and those who were not able to participate get back to the moment.
2. Community Building
Your social wall can be a great tool to keep the network, discussion, and meaningful relationship-building activities going. It is suggested that the wall should be kept active for at least a week after the event.
3. Sponsor Visibility
You can increase the exposure of sponsors by keeping their branding mentions and content as the most prominent on the post-event wall. This not only creates sponsor satisfaction but also encourages long-term relationships.
4. User-Generated Content Reuse
Create the best attendee posts — similar to testimonials, case studies, or promotional content — for your social media campaigns or future events. Using authentic content displayed on a testimonial wall is one of the most effective ways to breathe life into your marketing efforts.
How To Measure Event Engagement?
Tracking event engagement is just as important as creating the event itself. With tools like Social Walls, you have access to features like a built-in analytics dashboard to help you measure the success of your event. Here is what you can track:
1. Social Media Mentions and Hashtag Use
Monitor the number of posts, comments, and shares created using your event hashtag. Social Walls can automatically fetch all content related to your designated hashtag and display it on your event screen in real-time. This will provide a rich insight into participation and social reach.
2. Audience Interaction On The Wall
Track how many attendees post to appear on the wall and measure engagement through reactions, click-through rates, and more. These direct interactions reflect authentic audiences involving involvement and community building.
3. Peek Into The Analytics
Analytics, being one of the best features of Social Walls, helps users to get a sneak peek into what is working for their event. For example, they can track how users interact with their content, including engagement metrics, content types, word clouds, user sentiment, and more.
4. Polls, Q&A, And Gamification Results
If your event platform integrates with a Social Wall, you can measure participation in live polls, Q&A sessions, or leaderboard contests. High response and interaction rates are strong indicators of active engagement and content relevance.
5. User Generated Content Volume
Track the number of photos, videos, and posts created by attendees and displayed on your Social Walls. By integrating Social Walls’ Photo Booth, attendees can instantly capture and share moments, which automatically appear on the wall. Higher UGC volume reflects deeper community participation and stronger event impact, but also provides authentic content for future marketing campaigns.
6. Sponsor and Participation Visibility
Track branded posts, mentions, and tags related to your sponsors. Measuring engagement with sponsor content demonstrates ROI and strengthens partner relationships for future collaborations.
7. Engagement Rate Benchmarks
Compare your metrics against industry standards: strong events typically see 20-30% of attendees actively posting, 40-50% interacting with displayed content, and the hashtags’ impressions reaching 3x-5x the attendance number.
The Final Call
Event engagement is one of the struggles that event marketers usually face. Interactive features, gamification, and real-time social walls transform events into memorable experiences. Mind you, keeping attendees engaged is challenging but achievable. We have explored all the ways to increase event engagement. So try all of them and see your event get three times the engagement.
Frequently Asked Questions
-
What is event engagement?
Event engagement is about understanding the emotional, social, and physical involvement of the audience. Engagement examines the interaction of the participants, not only the number of attendees. It studies how the audience touches the sessions, speakers, activities, sponsors, and other participants. When engagement is high, it transforms events into remarkable experiences, creating memorable interaction and shared wisdom.
-
How to increase engagement for events?
Using a three-step strategy is the best approach to increase engagement for your events.
First step: Before the event, escalate the excitement and anticipation by planning hashtag challenges and promotional content and implementing game-based activities.Second Step: During the event, introduce the Social Walls’ interactive survey and game element to gauge the audience’s responsiveness. Also, encourage them to participate by offering simple features such as SnapUp to scan the QR code and upload the content related to the event.
Third Step: after the event, share the highlight recaps, create community dialogue, and repurpose audience content to provide a more robust narrative. Tools like Social Walls engagement, since they provide real-time feedback and display attendee input for everyone to see.
-
How do you measure event audience engagement?
Here are some easy ways you can measure your event audience engagement:
- Social media mentions and hashtags usage.
- User-generated content volume
- Poll response on Q&A on your Social Walls’ leaderboard
- Use the Social Walls analytics feature to analyse the engagement created by your wall at your event.